Reference

How junior4d protects your privacy and account

We collect and handle your personal information only to verify your account, process your DANA, OVO, GoPay and QRIS deposits and withdrawals, and keep your lobbies secure.

Account verificationPayment securityData retentionYour rights
junior4d How junior4d protects your privacy and account
REACH US ANYTIME

Contact us about your privacy

We answer privacy and data-access requests through live chat, email and phone. Our support team in Yogyakarta handles requests in English and Indonesian. If you want to know what data we hold on you, ask for it to be deleted, or report a privacy concern, get in touch using any channel below — we aim to respond within 48 hours.

Team online

Live Chat

Available 24/7 inside your account. Open the chat bubble in the lobby and ask about your data or privacy settings.

Email Support

Send privacy requests to our data team at [email protected]. Include your username and a clear description of your request.

Phone Support

Call our Yogyakarta office during business hours (Mon–Fri, 09:00–18:00 WIB) to speak directly about account security or data access.

SECURITY IN PRACTICE

How we keep your account and data safe

Your account password is hashed with industry-standard encryption before it ever reaches our servers.

Password Encryption

Your password is hashed on entry and never stored in plain text.

Withdrawal Verification

Every payout request is matched against your registered DANA, OVO, GoPay or QRIS account. Mismatches are flagged automatically before processing.

Two-Factor Authentication

Enable 2FA in your account settings to add a verification code when logging in from an unrecognized device.

Cookie and Session Data

Cookies store your encrypted session ID so you stay logged in.

Data Retention Rules

Account data is kept for two years after you close your account, then deleted.

Data Access Requests

Request a copy of all data we hold on you by contacting support.

Your privacy questions answered

We hear the same privacy concerns from players in Denpasar, Yogyakarta and across Indonesia. Below are the questions we answer most often about data, account access, payment security and how to manage your privacy on junior4d.

We keep your account data (name, email, transaction history) for two years after closure, then delete it. You can request early deletion by contacting support, subject to local law. Billing records required by law are retained separately.

Yes. Open live chat or email [email protected] with your username and ask for a data subject access request. We compile all personal data linked to your account and send a downloadable file within 10 business days.

Your payment account details are encrypted at rest and never displayed in full on your screen. We use tokenization so withdrawal requests match your registered account without exposing the full number.

No. Your name, email and payment data stay inside junior4d. Game studios receive only anonymous play data (e.g., total bets on a slot, not your identity). We do not sell your information to third parties.

Log into your account, go to Settings > Profile, and update your email or phone. To delete data permanently, contact support in live chat or by email. Some data (like transaction records) must be kept per local law.

Change your password immediately and enable two-factor authentication in Settings. Then contact our support team via live chat or phone — we check your login history and can flag suspicious activity.

Yes, we use cookies to keep you logged in and remember your settings. You can delete them anytime in your browser; we'll ask you to log in again on your next visit. Deleting cookies does not affect your account data.